Shipping & Returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund back to the payment method that was used. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the returned item is returned past 30 days of the order shipping date we will issue a store credit code to be used at checkout on the website. We will not cover reshipping a tshirt because the wrong size was ordered. The purchaser would need to include return postage for the new tshirt and make sure the old shirt is still in new condition.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Once item is received we can complete refund.
Send returns to:
Get Over It LLC
4551 Goose Rock Drive
Indianapolis, IN 46239
Please do not send packages back to us without communicating first. We get packages sometimes with no notes and no information. We have no idea what these are if there isn't any information communicated with us.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We will not be responsible lost or damaged shipments sent First Class or Ground Advantage. This is at your own risk. It can sometimes take up to several weeks to arrive this way. All the other shipping options are a lot better than First Class, there is a reason its the cheapest method. We hear from people that they have never had an issue but every shipment is different. We cannot do anything with lost or damaged shipments sent this way. We will not refund or reship for any item sent this way. The only reason we continue to offer this service is because people complain about the costs of shipping.
The only guaranteed method of shipment by a certain date is Express shipping. And sometimes we have seen this be late. Just keep this in mind. People think Priority is guaranteed. It is not. We ship out everyday unless noted on the website. We drop off each morning. If you order after 9am it probably will not be shipped until the next business day.
Shipping estimates for delivery:
Within the USA
First Class and Ground Advantage- Usually about a week within the USA but every shipment is different. This method can take up to three weeks sometimes. If you need your package by a certain date do not use this method.
Priority- Most likely 3-4 business days. Sometimes quicker and sometimes longer. Every shipment is different.
Express- Most of the time its next day. However its based on when the order came in and when it was dropped off at USPS. We usually drop off packages to USPS in the morning time. If its ordered in the afternoon, most likely it won't get processed until the next day.
Outside the USA
First Class- This is based on the country its going to and how fast customs in both countries process the package. This is a tossup and no one knows. We have seen this process take a week and we have seen this process take up to three months. This is by far the slowest method of shipping possible. If you choose this method you just need to be patient. Keep in mind if its lost or damaged there is no way we can help.
Priority- This can take anywhere from a week to a month. Sometimes longer. This is based on the country its going to and how fast customs in both countries process the package. It is safer than First Class though. Has some insurance but can take a few months to get the insurance claim approved.
Express- Most of the time its within a week. This is based on the country its going to and how fast customs in both countries process the package. Best option if you want it fast.